Privacy Policy

Liunova uses personal data to operate and support our services, manage business relationships, process service engagements, communicate with clients and partners, maintain security and prevent fraud, and comply with applicable legal obligations. Where required by law, we may also use personal data for additional purposes based on your consent.

We processes personal data only where we have a valid legal basis to do so. Depending on the circumstances, this may include your consent, the necessity of processing to perform a contract or respond to a business request, compliance with legal obligations, the protection of vital interests, or our legitimate business interests, provided that such interests are not overridden by your rights and expectations. If you have questions about the legal basis for our processing activities, you may contact us using the details provided in this Privacy Policy.

Power and Improve Our Services

Liunova uses personal data that is reasonably necessary to operate, deliver, and improve our services, including sourcing coordination, supplier communication, quality control support, logistics coordination, and related business services. This may also include the use of personal data for internal purposes such as auditing, operational analysis, service improvement, troubleshooting, and business planning, all of which help us provide reliable and efficient support to our clients.

Process Service Engagements and Transactions

To manage service engagements and related transactions, Liunova may use personal data such as your name, company information, service details, billing information, and transaction records, which are necessary to prepare quotations, issue invoices, process payments through secure channels, and maintain accurate business and financial records.

Communicate with You

Liunova uses personal data to communicate with you, including to respond to inquiries, provide updates related to services or orders, coordinate sourcing or inspection activities, share operational or logistical information, request feedback, and provide information relevant to your business relationship with us. From time to time, we may also send important service-related notices, such as updates to our terms, policies, or operational procedures, which are necessary for maintaining an effective business relationship and may not be subject to opt-out.

Security, Risk Management, and Fraud Prevention

Personal data may be used to help protect Liunova, our clients, suppliers, and partners from unauthorized access, misuse, fraud, or other security risks. This includes activities such as monitoring systems for security threats, investigating suspicious activity, enforcing contractual obligations, and maintaining the integrity of our operations, all of which are carried out in accordance with applicable law.

Personalization and Business Preferences

Where applicable and where you choose to provide such information, Liunova may use personal data to tailor communications, improve service relevance, or align our support with your stated business preferences. Any personalization is limited to business-related contexts and does not involve automated decision-making that produces legal or similarly significant effects without human involvement.

Comply with Legal and Regulatory Obligations

Liunova may process personal data as necessary to comply with applicable laws, regulations, legal processes, or lawful requests from authorities, including requirements related to taxation, accounting, customs, compliance, dispute resolution, or regulatory reporting.

No Automated Decision-Making with Significant Effects

Liunova does not use personal data to conduct automated decision-making or profiling that would produce legal or similarly significant effects on individuals without meaningful human review, and we do not use sensitive personal data for purposes that would require a right to limit processing under applicable privacy laws.

Data Retention

Liunova retains personal data only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law. When determining retention periods, we carefully assess the necessity of retaining personal data and, where retention is required, seek to retain such data for the shortest period permissible while meeting business, legal, and regulatory obligations.

At Liunova, we believe that effective privacy protection depends on strong and responsible security practices. We use a combination of administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure, taking into account the nature of the personal data we process, the purposes for which it is used, and the potential risks involved.

Our security measures may include access controls, internal policies and procedures, staff training, secure systems and networks, and contractual safeguards with service providers, all of which are implemented to help protect personal data throughout its lifecycle. We continuously review and improve these measures as part of our ongoing efforts to maintain appropriate security standards and to respond to evolving risks and technological developments.

While no system can be guaranteed to be completely secure, Liunova is committed to applying reasonable and appropriate safeguards to help protect personal data entrusted to us.

Liunova’s website, online services, and digital communications may use cookies and similar technologies, such as web beacons, pixels, and log files, to help us understand how users interact with our website, maintain security, improve functionality, and measure the effectiveness of our content and communications.

These technologies allow us to better understand user behavior, including which pages are visited, how visitors navigate our website, whether our communications are effective, and how our website performs, while also supporting security, fraud prevention, and system integrity.

Communications and Network Cookies

Certain cookies and similar technologies are used to enable network traffic to and from our systems, to ensure that our website and services operate correctly, and to help us detect errors, performance issues, or potential security concerns.

Strictly Necessary Cookies

Strictly necessary cookies are required to provide specific features or services that you have accessed or requested. These cookies enable core website functions, such as displaying content in the correct format and language, maintaining session continuity, enabling secure form submissions, and ensuring that our website operates reliably. Without these cookies, certain features of the website may not function properly.

Analytics and Preference Cookies

Liunova may use additional cookies to understand how visitors interact with our website and online services, including by analyzing page visits, navigation patterns, and overall website usage. These cookies may also be used to remember certain preferences or choices you make while browsing, so that we can provide a more consistent and efficient experience during future visits.

Managing Cookies and Preferences

If you prefer that Liunova not use cookies, you can control or disable cookies through your web browser settings. Most browsers allow you to manage cookie preferences, including blocking or deleting cookies. Please note that disabling certain cookies may affect the availability or functionality of some features on our website.

Other Similar Technologies

In addition to cookies, Liunova may use other technologies that serve similar purposes, such as tracking pixels or server logs, to help us analyze website performance, improve communications, and maintain security.

In some email communications we send, we may include links that direct you to content on our website. When you click on such links, we may collect information about the interaction in order to understand interest in particular topics and to evaluate the effectiveness of our communications. If you prefer not to be tracked in this manner, you may choose not to click on links contained in our email messages.

Personal and Non-Personal Data

Information collected through cookies and similar technologies is generally treated as non-personal data. However, to the extent that certain identifiers, such as Internet Protocol (IP) addresses or similar online identifiers, are considered personal data under applicable law, we treat such information as personal data in accordance with this Privacy Policy.

Where information collected through cookies or similar technologies is combined with other personal data we hold, the combined information is treated as personal data for the purposes of this Privacy Policy.

Advertising and Analytics

Liunova may use cookies or similar technologies for limited marketing or analytics purposes, such as understanding the performance of website content or outreach efforts. We do not knowingly use cookies to build detailed personal profiles for third-party advertising unrelated to our services.

Where applicable laws require it, you may have the right to opt out of certain data uses related to analytics or advertising. Additional information about managing such preferences may be found in our Your Privacy Choices page.

At Liunova, protecting personal data is a shared responsibility across our organization. We are committed to maintaining a culture of privacy and data protection by communicating our privacy and security principles to our employees and by implementing internal policies and procedures designed to ensure that personal data is handled responsibly and in accordance with this Privacy Policy.

We limit access to personal data to employees and authorized personnel who require such access to perform their job responsibilities, and we provide guidance and training to help ensure that personal data is processed in a lawful, secure, and appropriate manner. We also take reasonable steps to enforce our privacy safeguards internally and to address any issues that may arise in connection with the handling of personal data.

This companywide approach reflects Liunova’s ongoing commitment to respecting privacy and protecting personal data throughout our business operations.

If you have questions about Liunova’s Privacy Policy or our privacy practices, including situations where a third-party service provider is acting on our behalf, or if you would like to make an inquiry related to your personal data or privacy rights, you may contact us using the details provided below. We will also assist you with questions about how to submit a privacy-related request or complaint.

Contact for Privacy Inquiries:

• Email: support@liunova.com
• Website: https://www.liunova.com

How We Handle Privacy Inquiries

Liunova takes privacy-related inquiries seriously. Privacy questions and requests are reviewed by appropriate personnel within our organization in order to determine how best to respond to your question, concern, or request, including inquiries related to access, correction, or deletion of personal data.

In most cases, we aim to respond to substantive privacy inquiries within a reasonable timeframe. In certain situations, we may need to request additional information to verify your identity or better understand your request, or we may inform you that additional time is required to provide a complete response.

Addressing Privacy Concerns

Where a privacy inquiry or complaint indicates that improvements can be made to our privacy practices or internal processes, Liunova will take reasonable steps to review and implement appropriate updates at the next practical opportunity. If a privacy-related issue has resulted in an adverse impact on you or another individual, we will work to address the matter in a responsible and timely manner.

Right to Contact a Regulator

You may, at any time, including if you are not satisfied with Liunova’s response, have the right to submit a complaint to a relevant data protection authority or regulator in your country or region. Upon request, we will endeavor to provide information about appropriate complaint channels that may be applicable to your circumstances.

Changes to This Privacy Policy

If we make material changes to this Privacy Policy, we will post an updated version on this website and revise the “Last Updated” date accordingly. Where required by law or where appropriate, we may also take additional steps to notify you of significant changes.